Filing a claim with Marathon is easy. The procedure for claim filing is outlined in your policy but we have summarized it here as well.
Please follow these easy 6 steps to file a claim:
1. Take your vehicle to any licensed repair facility.
2. Have the repair facility properly diagnose your vehicle.
3. Ask the repair facility to call us at 800-205-8988 after the diagnostic is complete.
4. We will then authorize any work to be done that is covered under your policy.
5. When the work is complete, the repair facility will need to fax us over a finished repair order.
6. When we receive the finished repair order we would then call the repair facility and pay for the authorized repairs with a corporate credit card.
I don't think I have ever talked to anybody as kind, friendly, and funny as him. The entire time he handled my claim, he managed to make me feel like I was just talking to another one of my friends. He remained professional and took perfect care of my claim while making the process seem simple so I felt comfortable throughout the entire time.
/ Marshall, MO
Frequently Asked Questions
Got questions? We've got answers. Find them here!
Got questions? We've got answers. Find them here!
News and Tips
Check here for monthly car care tips written by our adjustors.
Check here for monthly car care tips written by our adjustors.
Give Feedback
We want to know what you think!
We want to know what you think!
