Filing a claim with Marathon is easy. The procedure for claim filing is outlined in your policy but we have summarized it here as well.
Please follow these easy 6 steps to file a claim:
1. Take your vehicle to any licensed repair facility.
2. Have the repair facility properly diagnose your vehicle.
3. Ask the repair facility to call us at 800-205-8988 after the diagnostic is complete.
4. We will then authorize any work to be done that is covered under your policy.
5. When the work is complete, the repair facility will need to fax us over a finished repair order.
6. When we receive the finished repair order we would then call the repair facility and pay for the authorized repairs with a corporate credit card.
For both of my claims, he worked quickly to get me my money, and he cared enough to take every one of my phone calls. I am very thankful for his professional service, because most places now days just don't care about their customers like he did for me.
/ Reno, NV
Frequently Asked Questions
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Got questions? We've got answers. Find them here!
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Check here for monthly car care tips written by our adjustors.
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